Returns & Exchanges
At Diam Beauty Store, your satisfaction is our priority. If you are not completely happy with your purchase, we offer a hassle-free return or exchange within 30 days of delivery for unopened and unused beauty products.
Initiate Your Request
Log into your account or use our guest portal to select the items you wish to return and receive a Return Merchandise Authorization (RMA) number.
Prepare the Package
Carefully pack the unused items in their original packaging, ensuring all seals are intact, and include your printed RMA form inside the box.
Ship It Back
Affix the prepaid shipping label to your package and drop it off at any authorized carrier location or schedule a home pickup.
Receive Your Refund
Once our quality control team inspects the returned items, your refund or exchange will be processed within 5-7 business days to your original payment method.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing